FAQ’s

Here you will get answers to frequently asked questions. If you still feel there is more on your mind, please contact me! Happy to answer 🌞, Let‘s chat!

    1. What exactly is Strategic Operations Support?
      It’s like having a fractional operations partner in your corner. I don’t just set up systems I make sure your workflows, tools, and team are aligned with your bigger vision. It’s strategy + execution, so you can scale without the stress.

    2. What makes you different from hiring a Virtual Assistant overseas?
      Many overseas VAs are amazing at task execution, but they usually wait for direction. I go deeper. I design the systems, workflows, and structures that keep your business running smoothly long-term. You get both big-picture strategy and hands-on implementation.

    3. What kinds of founders and businesses do you work with?
      I work with visionary founders, small but mighty teams, and heart-centered entrepreneurs who are ready to step out of the weeds. Most of my clients are scaling or restructuring and want operations that match their ambition.

    4. How is this different from an Accelerator or Incubator program?
      Accelerators and incubators are great if you want structured programs tied to funding. My work is different; it’s one-on-one, ongoing, and completely personalized. No cookie-cutter templates. No giving up equity. Just tailored support that fits your business and your values.

    5. What’s the difference between you and a Fractional COO?
      Fractional COOs often stay high-level, focusing on strategy and leadership. I bridge the gap. I bring the strategy and roll up my sleeves to implement it. Think of me as your fractional COO + ops builder, customized to your needs.

    6. What time zones have you supported businesses and leaders in?

      I have supported businesses, teams and leaders in AEST, PST, CST, GMT and of course EST. As I am currently located in EST, I try to stick within my timezone while having the ability to support multiple countries.

    1. What does ongoing Remote Support look like?
      I become your behind-the-scenes partner managing workflows, systems, and team communication so your business feels steady, not scattered. You’ll have a set number of hours each month, plus flexibility for when things shift.

    2. What is a Virtual Assistant vs Fractional Support?

      A Virtual Assistant typically focuses on executing tasks you assign. Fractional Support goes deeper. I design workflows, set up systems, and create operational structure so your business runs smoothly long after the task is done. It’s proactive, not just reactive.

    3. Why choose fractional support instead of hiring full-time?
      You get high-level expertise without payroll costs, benefits, or long onboarding. It’s a smart way to scale, flexible, cost-effective, and designed to grow with your business.

    4. What kinds of businesses is this best for?
      I work with founders, remote-first companies, and small teams (usually 3+ years in) who are moving fast and need clarity, stability, and structure. If you’re scaling and don’t have time to manage the backend, this is for you.

    5. Do you only work with full-time teams?
      At this time, I support small teams and growing companies. I have worked with solo-founders who are just getting started, yet this is considered project-based work or my strategy sessions.

    6. Do I have to commit to a long contract?
      My retainers are flexible; however, I do ask for a 3-month commitment, as this will give us the best opportunity to learn about each other and see if we are the right fit for one another. It’s a great way to “test drive” support. All my clients have had me for longer than 3 months (1.5+ years and up! - currently my oldest client is 2+ years).

    7. What tools and platforms do you work with?
      I specialize in GSuite, Airtable, Zoho, Flodesk, Squarespace, Slack, and more. If you’re already using tools, I’ll streamline them. If you’re starting fresh, I’ll help you choose what makes sense. You can find more about what I know how to use by scrolling down on the About page to “My Technical Proficiencies”.

    8. What’s the investment?
      Packages start at $2,500/month for 25 hours and scale up based on scope. Everything is customized, so you get exactly the level of support your team needs.

    9. What if I only need project-based help?
      That works too! I offer project support for system setups, documentation, basic website updates (Wix/SquareSpace) or team training. You’ll still get the same structured, attentive approach without a long-term retainer.

    10. How many clients do you have?

      I take on a limited set of clientele so I can ensure the best results with you. I aim to design specific days with you and your business to ensure we get things done and we have a good flow. — This is why I am currently not accepting any new client’s yet I am open to chat.

    1. What happens during a Strategy Session?
      This is your 90-minute reset. We’ll tackle one area in systems, workflows, or team processes, and clear what’s been holding you back. You’ll leave with decisions made and a clear plan for the next 30 days.

    2. Who is this for?
      Founders and small business owners who are wearing too many hats and need momentum. If you don’t just want advice but want someone in the weeds with you, this session is for you.

    3. Is it only for tech and systems?
      Not at all. Many clients use it to delegate tasks, reset team priorities, or audit workflows. It’s about creating flow where there’s been friction.

    4. How is this different from ongoing Remote Support?
      Remote Support is long-term partnership. The Strategy Session is a one-time deep dive. It is perfect if you need clarity, a plan, or a quick cleanup without a monthly commitment.

    5. Will I walk away with action steps?
      Yes. You’ll get a focused action plan for the next 30 days so you know exactly what to prioritize once we wrap up. No “now what?” feeling.

    6. What industries do you work in?
      I’ve supported SaaS, property management, nonprofits, retreat centers, creative services, and more. The common thread? Businesses that care about alignment, growth, and building something sustainable.

    7. What’s the investment?
      Each session is 90 minutes of dedicated support. Pricing is $1,200.00 (Currently at capacity, but you can join the waitlist for first access when space opens).

    8. Can I book more than one session?
      Yes! Some clients use these quarterly for a “business tune-up.” Others stack a few sessions to tackle bigger projects without committing to a retainer. Yet if I feel a project may take longer, where a retainer is advised, I will let you know.

    1. What types of roles do you typically step into?
      Remote roles that include onboarding specialist, project manager, customer support, and Executive Assistant. The bottom line is, I support founders in scaling sustainably.

    2. How do you adapt when working with new teams or industries?
      I have 10+ years of cross-industry experience from SaaS and property management to nonprofits and creative services. My approach is to learn the nuances of the team quickly, assess what’s working, and implement systems that align with their existing strengths. If there is already a good approach, then I come with a joyful attitude and dig in!

    3. What’s your tech stack expertise?
      I’m fluent in GSuite, Airtable, Zoho One, Trello, Slack, Flodesk, Squarespace, and more. I focus on optimizing the tools a team already uses, but I can also recommend and set up new platforms when it’s time to scale. (My Technical Proficiencies are listed here)

    4. Do you prefer project-based work or long-term roles?
      If there is the right opportunity for a full-time remote role, then I am open to learning more. Please contact me on LinkedIn.

    5. How do you measure success in your work?
      Success for me means less overwhelm and more clarity for the founder and their team. That looks like smoother onboarding, automated workflows, reduced time spent on admin, and teams who feel supported to do their best work. If the team is behind, it is because they are not supported in the systems that are currently in place.

    1. What is the 7-Day Declutter Challenge?
      It’s a free guided resource designed to help you clear digital and operational clutter in your business. Each day, you’ll get one small, actionable step that builds momentum without feeling overwhelming.

    2. Who is this challenge for?
      ANYONE! 😊 If you feel like your digital world is messy… whether that’s files, your phone, a computer desktop full of screenshots, or even your office space. Then this challenge is for you.

    3. How much time does it take each day?
      Most days take around 15–20 minutes. The idea is quick wins you can implement right away, so by the end of the week, you’ll feel lighter and more in control.

    4. Do I need any special tools?
      No fancy platforms required. You can do the challenge with what you already use (like Google Drive or your current task manager). If you want to integrate new tools later, I’ll give suggestions.

    5. What happens after the 7 days?
      You’ll have a cleaner, more organized digital and physical space setup. Consistent shifts can create lasting order. If you’re ready to go deeper, it’s a natural lead-in to my Strategy Sessions or Remote Support, where we can make it a focus for continuing the deculttering.

    6. Do you have any group support?

      At times, I will host a small cohort on WhatsApp, yet this is currently on pause. You can grab the free guide to stay informed.